What is Negotiation ?
Most of us are in negotiations an average of 10,000 times a year—in other words, we try to work one thing out every hour. And because negotiation is all around us, learning how to do it well is within everyone's reach. In this first episode, Beltran explores the art of negotiation from different angles and introduces various techniques.
Lesson 1
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Do your Homework
"By failing to prepare, you are preparing to fail." In this episode, Beltran uses a famous quote from Benjamin Franklin to highlight the importance that preparation plays in successful negotiation. To take your learning even further, our expert introduces his negotiation toolbox and its five key points.
Lesson 2 • 5mn
Ask and Listen
Good communication is the foundation of any successful negotiation process. And as the ancient saying goes, “We have two ears and one mouth so that we can listen twice as much as we speak.” While listening gives you valuable information about the person you are negotiating with, speaking allows you to ask them the right questions!
Lesson 3 • 6mn
The negociation sequence
Many everyday negotiations are informal. But for high-stakes negotiations, following specific guidelines improves your chances of “getting to yes”. In this episode, Beltran introduces a famous 7-step sequence that will position you for success and help you avoid the typical mistakes of unprepared conversation.
Lesson 4 • 6mn