After years of fighting our emotions to better fit in at work, many of us have adopted a strategic behavior known as "emotional detachment." The direct result of today's professional model, this response seems to be an ideal solution. But it can also be risky.
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Emotional labor has gained considerable importance in the world of work, with emotions being evaluated, standardized and even prescribed. Worse yet, certain injunctions are reinforced depending on an employee’s profession, hierarchical level and gender.Lesson 4 • 5mn
Some management techniques use emotions to give contradictory orders, which creates an emotional yo-yo where "negative" emotions are off limits and "positive" emotions are manipulated. But before you fall into this trap, remember that no emotion is positive or negative in itself.Lesson 5 • 5mn
Human emotions are unexpected, unpredictable, and hard to control by their very nature. Aurélie Jeantet teaches you to see this as an opportunity instead of a problem. Emotions show us who we are and what really matters to us while giving us the strength to express our opinions.Lesson 6 • 5mn