Emotional labor has gained considerable importance in the world of work, with emotions being evaluated, standardized and even prescribed. Worse yet, certain injunctions are reinforced depending on an employee’s profession, hierarchical level and gender.
Lesson 4
Develop your goals with these other lessons
Some management techniques use emotions to give contradictory orders, which creates an emotional yo-yo where "negative" emotions are off limits and "positive" emotions are manipulated. But before you fall into this trap, remember that no emotion is positive or negative in itself.
Lesson 5 • 5mnHuman emotions are unexpected, unpredictable, and hard to control by their very nature. Aurélie Jeantet teaches you to see this as an opportunity instead of a problem. Emotions show us who we are and what really matters to us while giving us the strength to express our opinions.
Lesson 6 • 5mnWhat if we could learn from our emotions? Emotions are part of human intelligence, driving us to be creative, motivated and dream big. Once we’ve adopted them as learning tools, it’s time to acknowledge the emotions of others and accept them as would our own to create a healthier workplace.
Lesson 7 • 5mn