Message writing is often a bit of a balancing act, where an either overly formal or mistakenly familiar tone can quickly spell disaster. In that way, digital communication follows the same rules as a face-to-face conversation. But when you throw salutations, emoticons and message length into the mix, finding the right tone is challenging.
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On average, 50% of people expect an answer in under three hours! How can we meet this often impossible demand, especially when faced with an increasing number of messaging systems? To manage the challenges efficiently and sustainably, Rydahl recommends focusing on priorities and communication channels.Lesson 8 • 4mn
Thanks to virtual communication, many people don’t think twice before sending off a message. And that can be a problem: when communicating becomes addictive, much-needed downtime is seriously neglected. In this episode, Rydahl offers 3 practical steps towards getting back control and learning how to disconnect.Lesson 9 • 5mn
In the final episode, our expert addresses the issue of "response systems". Which one are you? Laid-back or stressed out? What time of day—or night—do you usually respond to messages? The key to quality relationships involves adapting your response system to find a way of communicating that is sustainable and healthy for all parties.Lesson 10 • 5mn