How to be a good manager

Yann Chalhoub: Department Manager at SPIE

When Yann Chalhoub was promoted to Department Manager, he soon learned that self-assurance didn’t help when it came to managing others successfully. After his first meetings were less than stellar, he decided to take a new approach. And that turned things around for him and his team. This is Yann's story of how he grew to become a good manager.

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