Managers must expand their horizons, opening up to people who will sustain their management style. In this episode, Milner introduces the concept of champions, mentors and advisors: inspiring people you need to include in your professional network so you can leave your comfort zone and keep on learning.
Lesson 5
Develop your goals with these other lessons
To improve as a manager and help others develop their talents, you need to foster a “growth mindset”. Encouraging proactivity instead of perfectionism will enable you and your team to break free from the pressures of focusing on immediate results only. And the best tool to maintain a growth mindset? Carefully thought out feedback.
Lesson 6 • 5mnWhile feedback is a great way to identify strengths and weaknesses, it’s often the negative comments that stick with us the most. In this episode, Milner demonstrates the importance of focusing on the positive. With three components, she helps you pinpoint personal and team strengths so that you can make the most of them.
Lesson 7 • 5mnA team that works well together is a team that feels confident. Now more than ever, leaders must put the values of humility and empathy at the heart of their management approach. Thanks to the "Empathy Toolbox", Milner gives you the keys to active listening so you can be a manager that employees trust, value and respect.
Lesson 8 • 5mn